The 911der Women Workshops

Quarterly series of live virtual trainings given by industry experts designed to instill lasting learning for the current and next generation of leaders in the 911 industry.

Thank you to our partner Priority Dispatch for making these workshops possible!

Workshop Details

Our half-day workshops tackle relevant topics that women in 911 face today. Workshops provide the participants tactical instruction to perform their jobs to the best of their abilities and advance their skills and careers. Each workshop’s content is built on four pillars of training topics: leadership in 911, career development, skills for the 911 center, and mental health. Sessions will be live and interactive, but also recorded and available for play-back.

Each workshop is $35 and certificates of completion will be available.

December 17 Workshop: Entrepreneurs in 911

Speaker Line-Up

Leadership

• Career

• Mental Health

• Operations

• Leadership • Career • Mental Health • Operations •

Shannon Polito, ENP, RPL

Certified First Responder Coach, Help for the Headset
Session: Driven by Purpose: Cultivating Inner Resolve When Your Spirit is Wear
Many of us aren’t drawn to this job for outside recognition. Instead, we do the demanding work of a 911 dispatcher because we love it, fueled by a deep inner drive. This is what keeps us going through long hours, endless grief, and often, lack of support. But how do you continue when it feels like no one and nothing is on your side? How do you not only survive the challenging days on the floor, but find the strength to go beyond, sharing what you've learned with others outside your control room? Shannon will share what has helped her to keep going, so she can continue supporting those who help everyone else.
Josephine Rios

Founder, Latinas of 911, LLC
Session: Promoting yourself in the 911 World
Participants will learn the importance of self-promotion, networking, and personal branding in the 911 industry, with insights on how to build a brand and mentor others.
Jasmine Tiger

Founder, CMXI Media / 911 Initiative
Session: Purpose in Action: Leveraging Your Skills to Make a Meaningful Impact
In this session, learn how to turn your unique skill set into a powerful tool for positive change. Discover strategies to align your expertise with causes that matter to you and create a personalized action plan to guide your next steps. Whether you’re looking to make an impact within your industry or in your community, this workshop will provide you with practical insights and inspiration to use your skills for a greater purpose. Join me to transform your capabilities into meaningful action!
Ashley Valenzuela, M.A.

CEO, The Raspy Dispatcher, LLC
Session: Beyond the Like: Maximizing Impact On Social Media Platforms
Social media is an essential tool for building a strong brand, whether for yourself or your department. From engaging the community with relatable content to sharing critical information, platforms like Facebook, Twitter, and Instagram help foster transparency and connection. In this presentation, we’ll explore strategies to effectively leverage social media for impactful community engagement and recruitment efforts.

Workshop Replays

You can still experience each of our workshops! Click to register and you can watch each session at your convenience.

October 2023 - The Women of iCERT

Mary Boyd, ENP Mary A. Boyd & Assoc., Mayor and Mom
Keri Brennan, GISP, ENP Product Manager, GeoComm
Sherri Griffith Powell, ENP Senior Communication Consultant, MCP
Lynne Houserman, Corporate VP, Public Safety Software, Motorola Solutions

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August 2023 - The Women of NASNA

Dana Wahlberg, Minnesota Dept of Public Safety
Joni Harvey, Michigan State 911 Administrator
Heather McGafin, ENP, Director, OUC, Washington DC
Pokey Harris, MPA, ENP, Executive Director, North Carolina 911 Board
Kelli Merriweather, Executive Director at Texas Commission on State Emergency Communications
Maria Jacques, ENP, State of Maine 911 Director

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March 2023

Kris Nichols, ENP CTO

Dr. Heidi Feldman, Associate Professor Northeastern University
Cassie Leavitt, RPL Hampton Fire/Rescue
Valerie D’Intino, ENP Training Coordinator

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November 2022

Alicia Atkinson, ENP, CPE
Shannon Polito, Founder of Help for the Headset
Andrea King, Customer Success Manager of Carbyne
Renee Thornton, Ph.D. Pathfinder Resilience

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October 2022

Roxy VanGundy ENP, RPL. Director of Lyon County KS Emergency Communications Center
Raina Beugelink, Registered Dietitian
Jennifer Kirkland ENP, CPE, RPL. Center Manager for Grand Junction Regional Communication Center
Maureen “Moe” Dieckmann Moetivations

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June 2022

Dr. Kathryn Hamel, CEO at the Hecht Trauma Institute
Dominique Mathis, M.S. Ed. Training Supervisor, Broward Sheriff’s Office
Erica May, Emergency Communications Supervisor, City of Memphis

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February 2022

Christine Bannister, 911 Dispatch Supervisor/CIT/PIO/CISM/Peer Support
Dr. Kathryn Hamel, CEO at the Hecht Trauma Institute
Sabrina Denise, Forsyth County (GA) 911
Cheryl Konarski, Joplin Emergency Communications Center

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September 2021

Melissa Alterio, Director for Cobb County Dept. of Emergency Communications
Dawn Shumway, Lead 911 Dispatcher with Davis County Sheriff’s Office in Utah
Marissa Ebert. LPCP. Licensed Clinical Professional Counselor, registered Yoga Teacher
Brenda Dietzman, Wayfinder Consulting, LLC

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May 2021

Mauren “Moe” Dieckmann
Pam Opoka, ENP. Training Coordinator, Peer Support Program Planner MARC
Sara Pagel, Thin Line Consulting
Laurie Flagherty, National 911 Program Coordinator

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March 2021

Karima Holmes, MAP, ENP, RPL
Tiffany McCarty, APCO Exectuive Search
Michelle Lilly, Ph.D.
Stacey McShane, MPA

Watch Now