“{I’ve found} Space to breathe, to deeply love myself and those around me, to create experiences that feed my soul, to slowly re-examine and redefine my faith, and to let my passions unfurl naturally.”

“The truth is that the negative environment in the comm center is our responsibility.  No supervisor, co-worker, commander or chief can make it better.  It, like everything else, is up to us.”

“When it comes to the discussion on racial tolerance and cultural acceptance, the conversation should never start with asking what the other person could do better, but what I, individually, can do better.”

“Having that virtual meeting helped me gain some perspective for the future of our profession, and helped me come to terms with the fact that we live in an ever changing world, and that we must continue to evolve even during the hardest of situations.”

“This job, this career will change you in ways you never thought possible. You will find a passion about your community and your first responders. When people ask what you do you will be ready for the “what’s your craziest call” answer. “

“You are the only person who knows when enough is enough. We as dispatchers take responsibility for so much around us that we forget that we need help too. It takes time to really get to know your mind and soul.”

Roxanne VanGundy shares her insight on hitting the reset button in her life, her job as a dispatcher, and precious lessons learned from her mama.

This month, Megan Hamilton shares her insight on life as a dispatcher through COVID-19.